Line drawing of devices

Designing
thoughtful UX.

Product designer with 8+ years of experience in automotive tech & insurtech. Shaping experiences across mobile apps, the web & connected cars — where safety, clarity and delight drive every decision.

See My Work
Portrait of Raymond Su

Systems thinker.
Human-centered designer.

Architecture and interiors taught me that good design is felt before it’s understood — in the way a space draws you through it, how every detail quietly serves the whole. I brought that same systems thinking to UX, where the medium changed but the discipline didn’t.

At Telenav and Novo, I work at the intersection of user needs and business goals, making sense of both, then shaping them into journey maps, interaction flows and information architecture.

Selected Work

01

Ford In-Vehicle Navigation

Lead UX Designer on Ford & Lincoln's SYNC4 Navigation software - four screen sizes, two brands, shipped in millions of production vehicles.

Automotive Information Architecture Interaction Design
02

Novo Quote

Redesigned Novo's quote-to-bind flow and lifted visitor conversion 17x — from 0.2% to 3.4% — delivering 1,000+ bound policies in a single quarter.

InsurTech Web
03

Safe Miles

An exploratory concept for what it means to be a good driver. How may we gamify the experience of celebrating safe driving instead of penalizing bad driving.

Mobile In-Car Gamification
04

Novo Driver App

Coming soon.

InsurTech Mobile UX Visual Design
05

Stellantis Edge-to-Edge Concept

Coming soon.

Automotive Concept
06

Novo Onboarding

Coming soon.

InsurTech Mobile UX Visual Design

Currently open
to full-time
opportunities.

Based in San Francisco.
Open to on-site, hybrid, or remote roles.

Email
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